Derivatives of
Priorities
Wednesday,
May 30, 2012
6:53 PM
The next step in the
process is to define how priorities are meet. The priority with which a
customer is going to be allocated, in terms of collection activity, is
completely configurable and is based on the number of tests met.
The value of the
priority, is directly proportional to the level of urgency with which that
customer will be dealt with.
Generally, the
higher risk customers with the greatest outstanding sum will result in the
highest priority values.
SPRO --> FSCM
--> Collection management --> basic settings for collection management
--> Collection strategies -->
Priorities--> Define derivatives for priority
From Percentage specifies the minimum
amount of percentage to be considered for a particular priority level.
For example, assume
there are 5 tests and all are equally weighted. Each test carries 6 points. If
a customer is to qualify as high priority, it would have to pass at least four
out of five to gain sufficient points to qualify as "very high". The
math: 4 tests =24 points, which is greater then the minimum points required to
qualify as a high priority, which is 76% of 30 points =22.8 points.
